Pay Your Bill
Responsibilities
The Village of St. Joseph prides itself on providing superior customer service and accurate information for the community we serve. The Village processes roughly 1,800 sewer accounts each month. Utility Billing also handles requests to connect & disconnect, answer customer inquiries, calculate leak adjustments (with verification from American Water), and all billing maintenance necessary to send accurate and timely bills to our customers.
In addition to this, administrative staff will be able to support and assist you with other billing needs through the Village. These include (but are not limited to) parks facilities rentals, building permits, and outside water meters.
Contact Information
The Municipal Building is located at 207 East Lincoln Street, St. Joseph, Illinois 61873 and is open Monday through Friday from 7:00 AM until 3:30 PM (Closed on Holidays, and from 12:30 PM until 1:00 PM). You can reach us at 217.469.7371 with any question.
Payment Options
Online – click here to pay your sewer bill online
Direct Debit (Automatic Draft) – A convenient way to pay your water bill each month is to sign up for automatic bank drafting. There is no cost to you, and your payment will be automatically drafted on the due date printed on your bill each month. You will still receive your monthly bill so you can monitor your water usage. Click here to download an application for direct debit and paperless billing.
In person – Come by the Municipal Building at 207 East Lincoln Street during business hours and we will be happy to process your payment by cash, check, or credit card.
Drop Box – The Village offers a drop box located next to the main entrance parking lot at the Municipal Building. Payments placed in the drop box are usually processed the following business day.
Mail – Utility payments can be mailed to 207 East Lincoln Street St. Joseph, Illinois 61873. All mail payments are processed on the day they are received.
Through your personal bank's Bill Pay system (at the same address above).